NEW VIEW ROOFING

  I recently had a roof leak through a bathroom vent and reached out to New View Roofing to help fix the problem. Tom Longville contacted me right away and I… read more immediately appreciated his thorough questions and candidness, especially compared to other roofers I contacted prior to New View. Tom came out the next day as promised and was able to get up to the roof (3+ stories up) to check it out and try to diagnosis the issue. The root cause of the leak was difficult to determine and it ultimately was not fixed the first time the crew came out later. Tom went above and beyond to remedy the situation. He and his crew came out right away (while it was still raining) to put a tarp on the roof to prevent further leaking until the rain cleared and his crew could come back. They came back soon after the weather cleared and the leak was fixed the second time around. Tom even had a crew come out later to address some interior paint damage from the leak, which exceeded my expectations. At the end of the day, a roof leak is a frustrating situation for anyone but Tom was professional, communicative, and caring throughout. He made me feel at ease that he was going to make sure our issue was resolved properly. That level of customer service is rare and I will definitely reach out to Tom for any future issues, as well as recommend to others.

  My residence has TWO signs that say NO SOLICITING. That includes not leaving any advertisements crammed into my door. Your crew didn’t expect to get the postcard placed back onto… read more their wiper and gave me a dirty look. Ya’ll get pressed when your personal property gets touched but we can’t dish it back? What part of NO SOLICITING DOES YOUR COMPANY NOT UNDERSTAND? Ringing my doorbell that clearly says DO NOT SOLICIT.

  I would wholeheartedly recommend Scott Beres and his associate Caleb. They were highly recommended and so I contacted them to inspect our roof after the recent storms; I knew we… read more had a couple spots with minor damage. Scott and Caleb inspected the roof and determined the only damage was at those spots. They were honest, saying the rest of the roof was fine, repaired those spots, and everything turned out very good. They were responsive, reliable, honest. Scott’s contact information is as follows:

Scott Beres
Senior Project Manager
Email: scott.beres@newviewroofing.com | Phone: 972-821-8539

Thank you.