Hear From Our Fans Below!
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Our 2-story apartment complex was in a need of a roofing repair due to a leaking issue. The project manager, Pat Kenny, responded to our request and made himself readily available to check out the issue and propose a solution. Within a week, Pat and his crew were on site fixing the issue leaving no mess behind. Pat has been extremely responsive, informative, and transparent– I cannot recommend him and the New View team enough! Thank you, Pat Kenny!
I am very very happy with the service provided by New View Roofing, specially all the patience, attention and support that Joey gave to me during all the process to replace the roof of my house.After the hail, I talked with other two companies. The first one never call me back to send me a report with the findings. The second one did not explain very well the process. So I called my realtor Minouche Martins and she recommended Joey in a way that I was not able to say that I will not give him a call. :-)After talking to Joey I had no doubts to hire his company.I had no headaches, no issues, no problems.
Response from the owner: Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Joey provided the patience, attention, and support you needed throughout the roof replacement process. It’s unfortunate that your earlier experiences weren’t as positive, but we’re glad your realtor Minouche Martins recommended us—and that Joey lived up to her glowing endorsement! Thanks again for trusting us!
Our area went through historical hails and storms this May, my claim on a damaged roof was denied by my insurance company. Luckily I found a reliable roofer, Joey Hong, through a family friend. Without Joey, we wouldn’t know that we still have hope after insurance rejection. Joey guided us through re-inspection and requesting appraiser, and finally got us the full insurance coverage that our house deserves. His expertise and persistence are the key to winning the case. I would have give up without Joey’s confidence and support. Thanks to Joey’s excellent crew, our roof is now replaced with beautiful and tough new shingles that leaves me a peaceful mind.
Response from the owner: Hi Haoyue – Thank you for leaving us such an amazing review! All of us at NVR strive to make sure each and every client of ours are taken care of and to help you with the insurance process from start to end. If necessary we can help with the appraisal process as well. We truly hope you enjoy those new Owens Corning Driftwood shingles. We will pass along the kind words to Joey and the team
I had a very good experience with New View Roofing, especially the sale rep David Kim. David is very professional and knowledgeable. He has a professional and legal knowledge of the claiming process to work in your favor. I had another roofing company working on the claim but failed to convince my insurance company to replace my roof. Then I was recommended to David at New View Roofing by a friend. David came out to do the inspection the next day and thoroughly explained the claiming process with contingent plans (A, B, C, etc) to me. Throughout the claiming process, David promptly kept me updated and explained the expectations of the next steps. With regard to New View Roofing itself, they have the experience, in-depth legal knowledge, and resources help you w/ the claims. They are A++ and I will definitely use them again in the future.
Response from the owner: Hi Lai! We are so happy you experienced the top notch services that we’re known for around DFW. Those Owens Corning Duration Colonial Slate shingles look amazing on your home!We will pass along the kind words to David and the rest of the team
I had a fantastic experience with New View Roofing. After a large tree caused significant damage to my roof, and with more days of rain looming, I called New View based on the many positive online reviews. From my initial call to the completed repair, only 9 hours elapsed! Patrick and Angel’s crew worked diligently—even in some rain, two stories up—to repair the damage before the next round of storms. Their rapid response, professionalism, and dedication were truly impressive. I’m incredibly grateful for the urgency and quality service they provided. Thank you!
Response from the owner: Thank you, Phillip! NVR does our best to accommodate all of our clients needs. We are so happy you saw the positive review from so many others and decided to call us. We are ecstatic that we were able to get these repairs done so quickly to help protect your home. We will pass along the kind words to Patrick, Angel and the guys
Tom was an amazing guide throughout the process. He was always beyond professional and amicable every step of the way. We couldn’t be happier with how he led everything and no way we would use anyone else in the future!
Response from the owner: Thank you, Kyle! The entire NVR team is here to help each client throughout the process, from filing a claim, to closing the claim when we are done. We will pass along the kind words to Tom and the team
I strongly recommend New View Roofing. This is definitely a very customer focused company. Joey Hong did an amazing job – roof inspection, filing claims with the insurance company, scheduling the repairs as per our convenience and consistently followed up with us in ensuring that the work carried out by his team met our expectations. Thank you Joey for making this process smooth.
Response from the owner: Hi Narasimha! Our clients are our number one priority, and we are so happy you were able to experience that. The Owens Corning Driftwood shingles we installed on your roof look amazing. We will pass along the kind words to Joey and the rest of the team
Huge thanks to this incredible team for always being there for my real estate clients!
Response from the owner: Thank you, CB! We know how quickly real estate clients need the roofs inspected, repaired, and/or replaced and we are happy to get these taken care of for you always. Please contact us the next time your client needs any roofing needs
I was referred by a trusted contractor to New View Roofing to address my leaking roof. Patrick Kenny, Senior Project Manager, provided a free inspection. He showed me evidence of hail damage and gave me advice as to next steps. He did so in a pressure free manner and did not ask me to commit to or sign anything, which was a very nice surprise. At the conclusion of the the free inspection, he even offered to go up on the roof and install a tarp to stop a leak at no cost to me. After I put in a claim with my insurance carrier, Patrick and his team took care of everything else for me. Patrick came out to meet the insurance adjuster and the New View team negotiated with insurance and got more items covered than insurance initially proposed. Patrick was very patient with us throughout the process. He kept us up to date and quickly responded to my questions. Patrick made the process as stress free as a new roof can be and the work looks fantastic. At our request, he also arranged for and supervised interior painting and repair work and the installation of some new windows. I couldn’t be more pleased with Patrick’s results and, to top it off, he is very pleasant to speak with. I highly recommend Patrick Kenny at New View Roofing.
Response from the owner: Thank you, Jonathan! All of us at NVR strive to help each and every one of our clients this exact same way. We hope you are enjoying those new Owens Corning TruDef shingles on your home. We will pass along the kind words to Patrick and the rest of the team
Sam Nayyer and the team stopped by to inspect the roof and I knew there was a small area of damage from the last storm but they did a thorough inspection and assured me that the roof was still in good condition and didn’t need replacement. I’ve seen many roofers who would file for a claim for minor damage but they were honest about the situation and even fixed the small damage free of charge. Very professional team.
Response from the owner: Thank you, Raja! As a veteran owned business, we strive to be honest and uphold our integrity at all times. We do our best to give you the best assessment of your roof/property during each and every inspection. We will pass along the kind words to the team
I cannot speak highly enough of Patrick Kenny and New View Roofing. This was my first time dealing with homeowner’s insurance, and Patrick guided me through the entire ordeal. He was engaged, responsive, and extremely helpful throughout the whole process, ameliorating an otherwise stressful situation. The crew also did a fantastic job on our new roof. They showed up on time, quickly completed the work, fixed some surprise issues, and cleaned up everything in a day. The roof looks awesome, and the service was top tier. I highly recommend Patrick and New View Roofing.
Response from the owner: Jonathan, we are so thrilled to read your positive review. Patrick will be happy to hear your feedback on his work and the professional experience he provided you with. It is always to know that our crew met your expectations!
Having watched my neighbor’s roof being replaced I observed the attention to detail New View placed on the entire roof along with the gutter pitch and protection of the property itself along with vegetation. Being a zero lot line that meant that they had to be certain they did not damage my lawn and vegetation along with cleanup! I was very happy with the results and I referred 3 clients who were in need of roof among other items around the exterior of their homes. Each of my clients were very pleased with the results in quality and respect of the surrounding areas. I will refer New View Roofing to any client with their roofing needs.
Response from the owner: Lynn, we truly appreciate your referrals and are thrilled to hear that you and your neighbor were pleased with our work. Our client’s trust means a lot to. us and we are here for any roofing needs you or anyone you may know needs in the future!
I highly recommend Ray. He really cares about client satisfaction. I especially appreciate his honesty, consultative approach and follow through. If you are looking for a professional and high quality roofing company, this is it!
Response from the owner: We are so glad to see reviews like these! New View Roofing is happy to know that Ray made a positive impression with his dedication to client satisfaction and honesty. It is our goal to provide professional and high-quality experience to all our clients.
Thank you for the great job in our Roofing replacement. The crew arrived on time each day and work efficiently to get the job done. Joey has a great communication and explained in details how the process was going to be. He was very committed to our cause and helped understand how insurance companies work here so we were confident and got very happy with the final result!
Response from the owner: New View Roofing is delighted to hear that you had a positive experience with your roofing replacement. Thank you for trusting in Joey and the rest of the crew, they will be glad to know that you are satisfied with the final result.
My father was a roofer and so my family and I installed shingle roofs on weekends as a side job for many years. But as I get older my feet now stay on the ground. So when I hire a roofer I expect the same attention to detail that we had. That expectation was met and then some. I was pleasantly surprised with the knowledge and care they put into the roof repair. It was obvious they acted like it was the roof on their own house and therefore took special care of it. I will definitely keep them on standby as we all know how hail and wind takes a toll on our roofs here in Plano.
Response from the owner: Thank you, Vincent! NVR treats every roof like it is our own, or one of our family members. We strive for the best quality, and attention to detail, and are glad you noticed. Don’t hesitate to reach out again if you need anything from us or the team
Just had our roofing completed yesterday (8/27/24). Did an excellent job. This is my second time working with Tom and his crew.Very pleased!
Response from the owner: Hi Theresa! Thank you for choosing us again! We hope that you enjoy those new GAF Timberline HDZ Shakewood shingles on your home, they are beautiful. We will pass along the kind words to Tom and the rest of the team
One of the Best Roofing company. Joey was an absolute fun to work with. He took care of everything right from start to finish. Very happy with service they provide. Have recommended them all my friends. Thank you
Response from the owner: Thank you, Vipul! We truly appreciate you taking the time to leave us an amazing review. Those new Owens Corning Oakridge Onyx Black shingles look great on your home. We will pass along the kind words to Joey and the team
Ray at NewView was amazing to work with! I’d never filed an insurance claim before. He walked me through the process and made it easy to repair not only my roof, but everything on my property that had hail damage. Ray and Nick are professional, honest, and work to the owner’s favor to make sure the insurance takes care of their clients. I have a beautiful new roof, new garage door, freshly painted fence and new gutters. I feel like my home was upgraded through NewView’s diligent work to take care of me.
Response from the owner: Hey Stacie – Thank you! We are here to help homeowners who have never filed an insurance claim before. We will help you from the first step all the way to the end and keep you informed along the way. We hope you enjoy those Tamko Weathered Wood shingles, they look great!
Very professional roofers with very honest, humble and very detailed workers with great skills. Joey Hong especially was gem of a person. He was the only one who even bothered to meet us in person out of all the roofers I had called. He explained the entire process in a very detailed manner and worked with my insurance to get every qualifying repair covered. Joey really transformed our home like a new home from outside and took great care in choosing the high quality products and workmanships to perform any repairs he got done for us. He also educated us all about roofing too. Thanks a lot for all your help and professionalism with great customer care Joey.
Response from the owner: Hi Vijay! Thank you for the amazing review you left us. We are proud to help our clients from the start to finish of filing an insurance claim. If the item is damaged we do our best to get it approved to be paid for. Those Onyx Black shingles look amazing on your home. We will pass along the kind words to Joey and the team
All the 5 star reviews are accurate. This is a great company with great service. Jeff Cherif was transparent and communicated with us throughout the process. I’m most impressed with the fast service.
Response from the owner: Thank you, Erin. We are thrilled we were able to help you with your repair in a timely manner. I will pass along the kind words to Jeff & the team
I am extremely pleased with the work done by New View Roofing on my project. Sam Nayyer, my Project Manager, provided exceptional service, going above and beyond to meet all my requirements. He even returned the next day after project completion to ensure no nails were left in my yard. Sam’s dedication and attention to detail earned my trust, making me confident in their services for any future roofing needs. I no longer need to spend days searching for a trustworthy roofing company if Mother Nature damages my roof again. I highly recommend New View Roofing for any roofing projects.
Response from the owner: Hello Nithin – Thank you for the kind words! We hope you are enjoying those new Owens Corning Duration Storm Brownwood shingles on your home as well. We will pass along the glowing review to Sam and the rest of our NVR team
I worked with the owner Nick Royer on my roof replacement and the quality/service was amazing. I had dealt with a few roofers prior and it was overwhelming. Nick made the process so easy and stress free. Highly recommend!
Response from the owner: Thank you for taking the time to leave such a positive review about your experience with Nick Royer and our roofing services, Reham. We are thrilled to hear that you were satisfied with the quality and service provided during your roof replacement.Your recommendation is greatly appreciated!
I recently had the pleasure of working with New View Roofing for my house in Castle Hills, and I couldn’t be happier with the results. From start to finish, Nick Royer made the entire process seamless. Nick and his team were professional, punctual, and extremely knowledgeable. They provided a thorough inspection, explained all my options clearly, and helped me make the best decision for my home.The quality of the workmanship was outstanding, and they completed the job on time and well within budget. The new roof looks fantastic, and I have peace of mind knowing it was installed by experts. I highly recommend Nick Royer’s roofing company to anyone in need of roofing services. They truly exceeded my expectations!
Response from the owner: Thank you, Saqib! We at NVR do our best to educate each and every homeowner in making the best decision for your home. We will pass along the kind words to the rest of the team
I recently had the pleasure of working with New View Roofing for two repair jobs on my roof, and I couldn’t be more satisfied with their service. One of these repairs was previously handled by another roofing company, but the problem persisted. New View Roofing not only fixed this issue but went above and beyond to ensure it was done correctly. They made two visits to ensure the job was thorough and complete, showcasing their commitment to quality and customer satisfaction.A special mention goes to Patrick Kenny, Senior Project Manager, whose exceptional communication made the entire process smooth and stress-free. He kept me informed every step of the way, explaining what needed to be done and why. His professionalism and dedication were evident throughout, making me feel confident that my roof was in good hands.New View Roofing’s attention to detail and their willingness to go the extra mile truly set them apart. I highly recommend them for any roofing needs – their expertise and customer service are second to none.
Response from the owner: Thank you, Keighton! We appreciate you taking the time to leave us a review. Here at New View Roofing in Dallas, we strive to have excellent communication and attention to detail, and we are glad we were able to exceed both with you. We will pass along the kind words to Patrick and the team!
Fantastic service and over all easy experience for our repair we needed, we will definitely be back when the time comes for a new roof!
Response from the owner: Thank you, David! We are through the roof, pun intended, that we could help with your repair. Please let us know if there is anything else we can help you with
Patrick is professional, patient and efficient. We got the quote and work done on the same day despite of tight schedule after the storm. Highly recommended team!
Response from the owner: Thank you, Yinshi, for your fantastic review! We’re delighted to hear about your positive experience with Patrick and our team.Your recommendation means a lot to us. We’re always here to help with any future needs you may have!
Awesome company. I needed to have a full roof replacement, and as a new homeowner I was completely overwhelmed. Nick Royer was absolutely amazing and walked me through the entire process, including submitting my first homeowners insurance claim. He was so friendly and helpful, and made an extremely stressful situation as smooth as possible. The entire team was amazing, the work was stellar, and everything was a fair price. Highly recommend this amazing company for your roofing needs.
Response from the owner: Thank you, Pam! We truly appreciate you taking your time to leave us a review. NVR is ‘through the roof’ excited that we could help you and relieve any stress that you had with the claim process. We will pass along the kind words to Nick and the team!
I switched to Joey Hong with New View Roofing for roof replacement and other hail damages because my original contractor from another roofing company was not responsive and did not work out. Joey is very professional, courteous, easy to communicate with, and accountable throughout the process. He is attentive, responsive, and addressed promptly to all my concerns and questions. He and his team worked tirelessly with the insurance company to ensure my supplement claim was approved. Joey provides exceptional customer service and I am happy with every part of the work. Anyone looking for roofing needs, I would highly recommend Joey Hong and New View Roofing.
Response from the owner: Thank you, Anne! We strive to make sure our clients are taken care of and each member of the NVR team works to meet all of your needs. We will pass along the kind words to Joey
Typically, I don’t write a Google review, but this time, I decide to write it. Brian was amazing! He was kind, honest, and professional. I got a new roof and gutter replacement service due to severe hail damage. He is the one you can trust for your project. I plan to start a house flipping business in a few years. I will contact him again whenever I need his help.
Response from the owner: Thank you, Peter! We appreciate you taking your time to leave us a review. We will pass along the kind words to Brian
Greatness. Prompt. Honest. More than fair. Saved in contacts as My roofer!
Response from the owner: Hi Deborah! Thank you very much. We strive to be the honest roofer of DFW and glad we could meet that expectation for you. Please call us again if you need anything
I wanted to check if my roof needed a change. Had got a very strong positive reference for the owner (Nick) of New View Roofing. Spoke to Nick and he was there to check and advise that there was enough damage on the roof to replace it. Being my first time to get the roof replaced he worked in advising me the process and next steps.It was a breeze to work with him absolutely clear in his comms and timelines. I worked with my insurer and even the Insurance guy fortunately had very good stuff to talk about Nick as they had worked in past across multiple projects. Team came at the designated time and finished the work by afternoon. There was a supervisor who was on the site all the time and eventually gave a a tour and explained the work that had been good.I truely recommend New View Roofing for their commendable work.
Response from the owner: Thank you, Lalit! We appreciate the review you left and are so happy we could help replace your roof. We will pass along the kind words to Nick and the rest of the NVR team
I am very satisfied with my experience with New View Roofing and in particular Patrick Kenny. He did an initial inspection and a second inspection due to the unusual material i have for a residential roof. The estimate was very reasonable and the work was performed quickly. One thing I appreciated was that Patrick and the crew that did the repairs showed up when they said they would and the work was done in the time frame they told me. They are very easy to work with and communication was great. I would recommend them for any roof issue.
Response from the owner: Hi Jason – Thank you very much! We appreciate the kind words and will pass them along to Patrick and the team
Thank you Scott for helping me with a very small repair. He graciously came on a Sat and fixed the problem. My plumber saw an issue in the attic and made it sound like my roof would collapse if I didn’t fix the issue soon. Scott assured me the roof would not collapse and solved the problem.
Response from the owner: Thank you, Kathy! We are very happy we were able to alleviate any concerns you had. It is always the best idea to call a professional roofer like NVR to assess the situation. We will pass along the kind words to Scott & the team
I recently had the pleasure of working with NewView Roofing, specifically with Sam as my roofer. From start to finish, the experience was exceptional. Sam was incredibly responsive, ensuring all my inquiries were promptly addressed. The team consistently upheld their commitment to punctuality, arriving exactly as scheduled.One aspect that truly stood out was their transparency regarding pricing. The initial quote provided by Sam aligned perfectly with the final bill, reflecting their honesty and integrity throughout the process. Moreover, the quality of their workmanship exceeded my expectations. The roof was impeccably installed, showcasing their expertise and attention to detail.Not only did they deliver outstanding results, but they also maintained professionalism by adhering to timelines and leaving the premises spotless after completion. I highly recommend NewView Roofing for anyone seeking reliable, skilled, and trustworthy roofing services in the Dallas area. Thank you, Sam, and the entire team, for a job well done.
Response from the owner: Hey Matthew! We appreciate you taking your time to leave us a review. Here at NVR we strive to uphold the highest standards and to all of promises. We want to leave your property in better shape than what we found it in. I will make sure to pass along the kind words to Sam and the rest of the team
Patrick Kenny was referred to me by a friend, and he didn’t disappoint. I’ll only work with Patrick and New View Roofing from here on out.
Response from the owner: Thank you, Taylor! We will pass along the kind words to Patrick and the rest of the team
Mr. Bussey has “Exquisite Character, Honesty and Integrity!” We’re extremely pleased with the (professional) work that was done.Thanks Again,A Satisfied Customer
Response from the owner: Thank you very much, Lumus! We will pass along the kind words to Mr. Bussey and the rest of the NVR Team
Amazing custom service, quick, knowledgeable, and wonderful team !
Response from the owner: Hi Katie! Thank you so much! NVR strives to have the best overall team to help each and every one of our clients. Don’t hesitate to reach out if you need anything else
I got my roof and gutters replaced recently with New View Roofing and the overall experience was excellent and beyond my expectations.Joey is very professional and was excellent in communicating through the completion of the project. He and his team along with the crew were professional and ensured that the work got done as per schedule and thoroughly.I was given choices for the shingles color and gutter color and there were no pressure tactics.Do not think twice and just go with Newview Roofing if you need to replace your roof, gutters or fence.
Response from the owner: Thank you, Bala! We truly appreciate the kind words you left for us. We are so glad to hear you are enjoying those GAF Natural Shadow Charcoal shingles as well, they look great on your home. NVR strives to work with each client to make sure they are happy. We will pass along the your review to Joey and the team
We needed our roof replaced (and more) due to hail damage. New View handled our hail issues with our roof, gutters, fence and managed the removal and re-installation of our solar system. We added house painting and some other exterior repairs. The overall experience was professional, timely and everything was clear and understood before they began. All questions were fully addressed by Nick immediately. I would say this was one of the best experiences for home repairs that I’ve experienced as a homeowner. Call them!
Response from the owner: Thank you, Scott! We are elated that you are happy with all of the repairs we completed at your home. We do our best to complete all of the repairs in the insurance estimate. We will pass along the kind words to Nicholas and the team
Having a hail hole in your roof creates anxiety as a homeowner. You need immediate attention from your contractor. Not only did Nick provide that attention, he went above and beyond. He took care of everything I was not knowledgeable of. From the insurance checks to coordinating multiple sub contractors. Obviously your home is the largest investment we make, I wouldn’t call anyone else than Nick Royer and New View Roofing to take care of my roofing, fence, interior and window screens.
Response from the owner: Hey Travis – Thank you! We hope you and your family are loving the look on your home of those new Weathered Wood colored shingles. The New View team is so happy we could help you and will pass along the kind words to everyone
We dealt with Nick Cantanese who could not have been more communicative, prompt, efficient, and friendly. Pricing was within our budget, work was done on time and clean up excellent. We had two minor issues after ward, and as is the hallmark of a great contractor Nick/New View promptly addressed each to our satisfaction. Highly recommend!!!
Response from the owner: Thank you, Greg! We appreciate the kind words and are so glad we could help you with everything. We will pass along the kind words to Nick and the rest of our team
I worked with the Owner Nick Royer on my Roof replacement & he was great!He did all the work my Insurance covered (Roof, gutter, fence staining) and I LOVE how everything looks.Thank you Nick & team New View!
Response from the owner: Thank you, Natalie! We truly appreciate you and your family for choosing NVR to handle your insurance claim and all of the repairs. We will pass along the kind words to Nick and the rest of the team
I had the great pleasure of working with Tom Longview. Both him and his crew were great to work with. They were on time, great communication, very insightful, and professional. Tom always does what he says he’ll do. We’ve dealt with quite few roofers in the past that weren’t so pleasant. Tom – you have our business for life and we will be contacting you for our roofing needs at all our houses and properties. Thank you for everything and we look forward to working with you again in the near future.
Response from the owner: Thank you, Harris! Appreciate the 5 star review and you taking the time to leave such kind words. We will pass this along to Tom and the team. Look forward to working with you in the future
Joey from New View Roofing gave us the best customer service we ever experienced from anyone we have dealt with in past 10 years for anything home related. Joey was very patient and professional in answering all of our questions, addressing all of our concerns and he even followed up on his own pending items even before we did. If you want to have a peace of mind and have someone on your side for roof replacement and deal with insurances Joey is the go to person.
Response from the owner: Wow- we’re delighted to hear that Joey provided you with the best customer service you’ve experienced in a long time!! It’s fantastic to know that he was patient, professional, and attentive to all your questions and concerns. Joey’s proactive approach in following up on pending items demonstrates his dedication to exceeding expectations. We’re thrilled to hear that he provided you with peace of mind and expert guidance throughout the roof replacement process, especially when dealing with insurance. We appreciate the opportunity to serve you, Naveen!
great services and I work with the owner, Nick Royer; had great experience.
Response from the owner: Thanks so much for leaving us this positive feedback, Johnny!
Nick at New View is outstanding to work with. He is honest and fair with a goal to make the customer happy. He is very hands-on, being involved in your project from start to finish. He is also a great communicator and does what he says he is going to do. Several people in our subdivision have used him and we are all very satisfied!
Response from the owner: Thank you for sharing your experience, Michael! We’re thrilled to hear that Nick’s honesty, fairness, and commitment to customer satisfaction have left such a positive impression. We look forward to continuing to provide top-notch service and meeting the needs of our customers! Thanks again!
Had a chimney leak whenever it would rain. I’ve had other companies before come by and do a patch job but didn’t fix the issue. Patrick himself came by my house and took a look and had some guys come over to build a cricket. super fast turn around and fairly priced. Definitely saving their number.
Response from the owner: YES!!!!! Thank you Jose. What a great project! Thanks for trusting us with the repair. They can be tricky though. So don’t hesitate to reach out!