Richardson’s Choice for Roof Replacement & Repair

  It has been a pleasure working with Tom Longville throughout the entire process that comes with recovering a home from hail damage. We reached out to Tom the day our… read more home was hit, and within hours he was on-site to give us a free estimate. Tom took the time to explain the process in detail, and after speaking with several other contractors, it was a no brainer for my Wife and I to decide to move forward with Tom. Tom has been more than professional, patient, and courteous throughout the entire process and I would highly recommend him to anyone in need of home repair or renovation.

  So we were that small job for a roofing business, and one of those last-minute emergencies. (YIKES!!) We had suspected that there might be a leak in our bathroom skylight… read more for some time, but during March 2020 and the torrent rains, it became apparent there was indeed a problem. Plus, Shelter-in-place had just taken effect in Dallas. We reached out to Liz and Scott Berlin with our request.  They were incredibly responsive and professional. As soon as the rain stopped we coordinated so that work could begin. The job was done with efficiency and quality. No more leaks! And that is tricky in this 1950s house! We are so pleased and can only give high accolades to their customer service and professionalism. (KNOCK on wood, when I say this next statement) Should we ever have ANY other issues come up, they will be our first call!  Hire with confidence with Liz, Scott and New View Roofing.

  I recently had a roof leak through a bathroom vent and reached out to New View Roofing to help fix the problem. Tom Longville contacted me right away and I… read more immediately appreciated his thorough questions and candidness, especially compared to other roofers I contacted prior to New View. Tom came out the next day as promised and was able to get up to the roof (3+ stories up) to check it out and try to diagnosis the issue. The root cause of the leak was difficult to determine and it ultimately was not fixed the first time the crew came out later. Tom went above and beyond to remedy the situation. He and his crew came out right away (while it was still raining) to put a tarp on the roof to prevent further leaking until the rain cleared and his crew could come back. They came back soon after the weather cleared and the leak was fixed the second time around. Tom even had a crew come out later to address some interior paint damage from the leak, which exceeded my expectations. At the end of the day, a roof leak is a frustrating situation for anyone but Tom was professional, communicative, and caring throughout. He made me feel at ease that he was going to make sure our issue was resolved properly. That level of customer service is rare and I will definitely reach out to Tom for any future issues, as well as recommend to others.