If you are looking for an honest and fair-priced roofer, this is the company for you!!
Tom came over and did an inspection of the areas I needed repair, he provided… read more me with an honest inspection. Part of my roof’s flashing could be repaired with a simple fix, rather than repairing the entire system as others had quoted me for several thousands of dollars. I believe the company can repair, patch, tarp at no charge if only a minor problem. And he was able to do same-day service. In addition to the flashing repair, Tom walked me through my other concerns about my roof and provided guidance on how I could monitor my roof so that I would know I had a roofing problem. I can say with confidence if I have any future roofing problems, this is the company I will call.
I recently had a roof leak through a bathroom vent and reached out to New View Roofing to help fix the problem. Tom Longville contacted me right away and I… read more immediately appreciated his thorough questions and candidness, especially compared to other roofers I contacted prior to New View. Tom came out the next day as promised and was able to get up to the roof (3+ stories up) to check it out and try to diagnosis the issue. The root cause of the leak was difficult to determine and it ultimately was not fixed the first time the crew came out later. Tom went above and beyond to remedy the situation. He and his crew came out right away (while it was still raining) to put a tarp on the roof to prevent further leaking until the rain cleared and his crew could come back. They came back soon after the weather cleared and the leak was fixed the second time around. Tom even had a crew come out later to address some interior paint damage from the leak, which exceeded my expectations. At the end of the day, a roof leak is a frustrating situation for anyone but Tom was professional, communicative, and caring throughout. He made me feel at ease that he was going to make sure our issue was resolved properly. That level of customer service is rare and I will definitely reach out to Tom for any future issues, as well as recommend to others.
The roof of my house was about 11 years old and I was worried that there can be problems that we did not see. One day when Joey Hong from… read more New View Roofing knocked on my door and showed me a missing tile on my roof (he was just passing by), I realized the time has come to replace it. Because I was new to roof replacement, I asked several questions from him to get an idea of the process. I quickly realized that he was very knowledgable and also flexible with the terms of my insurance. I was a little nervous at the beginning, but Joey was behind me guiding me through the whole initial process. The work was done within a day and it was perfect. In addition, they have replaced some of my windows which were too damaged.
I really appreciate the help and guidance he provided to me. Most of all, their work was perfect, the conduct was professional and worked within my budget. I do not hesitate to recommend this company for any roofing job.
Thank you New View Roofing for good work!
Dr. Chandana Hewage.
Little Elm, TX.
New View Roofing is a veteran-owned, Dallas roofing company, covering all of North Dallas-Fort Worth, TX. We provide full-scale residential, commercial and industrial roofing services.
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