Meet The New View Roofing Team

  So we were that small job for a roofing business, and one of those last-minute emergencies. (YIKES!!) We had suspected that there might be a leak in our bathroom skylight… read more for some time, but during March 2020 and the torrent rains, it became apparent there was indeed a problem. Plus, Shelter-in-place had just taken effect in Dallas. We reached out to Liz and Scott Berlin with our request.  They were incredibly responsive and professional. As soon as the rain stopped we coordinated so that work could begin. The job was done with efficiency and quality. No more leaks! And that is tricky in this 1950s house! We are so pleased and can only give high accolades to their customer service and professionalism. (KNOCK on wood, when I say this next statement) Should we ever have ANY other issues come up, they will be our first call!  Hire with confidence with Liz, Scott and New View Roofing.

  The roof of my house was about 11 years old and I was worried that there can be problems that we did not see. One day when Joey Hong from… read more New View Roofing knocked on my door and showed me a missing tile on my roof (he was just passing by), I realized the time has come to replace it. Because I was new to roof replacement, I asked several questions from him to get an idea of the process. I quickly realized that he was very knowledgable and also flexible with the terms of my insurance. I was a little nervous at the beginning, but Joey was behind me guiding me through the whole initial process. The work was done within a day and it was perfect. In addition, they have replaced some of my windows which were too damaged.
I really appreciate the help and guidance he provided to me. Most of all, their work was perfect, the conduct was professional and worked within my budget. I do not hesitate to recommend this company for any roofing job.
Thank you New View Roofing for good work!
Dr. Chandana Hewage.
Little Elm, TX.

  I recently had a roof leak through a bathroom vent and reached out to New View Roofing to help fix the problem. Tom Longville contacted me right away and I… read more immediately appreciated his thorough questions and candidness, especially compared to other roofers I contacted prior to New View. Tom came out the next day as promised and was able to get up to the roof (3+ stories up) to check it out and try to diagnosis the issue. The root cause of the leak was difficult to determine and it ultimately was not fixed the first time the crew came out later. Tom went above and beyond to remedy the situation. He and his crew came out right away (while it was still raining) to put a tarp on the roof to prevent further leaking until the rain cleared and his crew could come back. They came back soon after the weather cleared and the leak was fixed the second time around. Tom even had a crew come out later to address some interior paint damage from the leak, which exceeded my expectations. At the end of the day, a roof leak is a frustrating situation for anyone but Tom was professional, communicative, and caring throughout. He made me feel at ease that he was going to make sure our issue was resolved properly. That level of customer service is rare and I will definitely reach out to Tom for any future issues, as well as recommend to others.